Returns & Exchanges
At Coco Curls, we want you to love your locks; if you are not completely satisfied with your purchase, you can return or exchange eligible products within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack the unused products in their original packaging, ensuring all seals are intact to qualify for a full refund.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Receive Your Refund
Once our warehouse receives and inspects your return, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing