Frequently Asked Questions
Everything you need to know about your curls' new best friend.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination but generally arrive within 10-14 business days.
Are Coco Curls products safe for color-treated hair?
Yes! All our formulas are sulfate-free and paraben-free, making them completely safe and gentle for color-treated and chemically processed hair.
What is your return policy?
We offer a 30-day happiness guarantee. If you are not satisfied with your purchase, you can return the product for a full refund or exchange within 30 days of delivery.
Are your products cruelty-free and vegan?
Absolutely. Coco Curls is proud to be 100% cruelty-free and vegan. We never test on animals and do not use any animal-derived ingredients.
Can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Do you offer wholesale opportunities?
Yes, we partner with select salons and retailers. Please contact our wholesale department via the 'Contact Us' page for more information on bulk pricing and requirements.